Bias: Stereotype and People

Living in the world, we face various kinds of peck every day, which means we need to fetch with others and make decisions upon others. Natur ally, the attitude and method in dealing with diversity becomes a basic skill for tribe. It is principal(prenominal) to last how to communicate and make decisions in a proper way.Facing diverse pot and objects, pile usually bump them. The advantage people gain from variety is organizing and do things easier to understand. However, when it comes to communication and decision-making, classification may cause al nigh problems. As the name indicates, the topic of the obtain goes around boss, and it provides the readers a better understanding of embosss what the pigeonholes argon how stereotypes impact people and clientele and what to do when stereotypes happen. It also provides a lot of useful training and skills about how to communicate with people respectfully to gain profit for our business and us.After this book, I realized th at classification becomes stereotype occasionally, and stereotype is a pivotal part that makes us failed from communicating and making decisions successfully. Either as a normal person or a businessman, we need to be cautions non to let stereotypes become the reason of making us failing. In a diverse society, the advantage is that we can always draw a bead on new and different moot from those we buzz off already had, but the challenge is how to treat people around us who argon different from us equally. peck bias naturally, and we all tend to let some of the stereotype come into our communication (Aguilar, 2006). In my opinion, stereotype is the kind of definition that depends on the trend that most people think instead of the truth. It makes all people who have the uniform distinction into one convocation without really knowing about their individualities. Sometimes we stereotype people unknowingly by non taking what we say as stereotypes, and sometimes we think the stere otypes we say are impregnable ones. For example, it is often perceive that Young people today do not work as hard as the older generation. And European girls are always more(prenominal) beautiful than the girls in other area. However, any kind of stereotype may turn out to hurt people whether by intention or not.There is research shows that there are increasing chance that negative stereotype could activate the people who are class to become members of thestereotyped group (Campbell & Mohr, 2011). After discipline the book, I understood that the stereotypes, which people use to help oneself them understand or sort something they do not really know about, may turn our to lead them to the wrong places. In business, the main inefficiency of stereotype is in management, which is always considered to be a barrier that prevents people from making the right decisions. There is research shows that when the perceived positive stereotypes are brought into the foreland of people, the stereotypes can affect people by making them do worsened on something that they can do better (Killermann).In fact, there are some people we do not know very well that are always stereotyped by us. We tend to judge them by their groups, which seems easier for us to classify them without taking much(prenominal) time to understand who they really are. particularly when facing people with different skin tones, religions and nations, it seems that we will easily get into stereotypes. For example, I used to think and say that African American people are unplayful at sports and Asian people are good in math. When meeting an African American or Asian person, I judge them automatically by the stereotype which was already formed in my mind without knowing much of them.Actually, the African American can be good at math, and the Asian can be really good at sports. In the Managing Diversity lecture, I learned in innovation of Business, which indicates that everyone is unique and not just a representing a demographic group. If the alike(p) stereotype I just mentioned happens in a company, sometimes it causes problems, because there will be a great possibility that managers will err a person and project them in wrong working places and positions. People use stereotypes to make decisions about coworkers, managers and customers with little or no information about the person. A stereotyped person is not seen for who she is and what she can put up to the business. (Chinn)The people who are stereotyped will be discouraged because their abilities and talents are covered as well. Both the person who holds the stereotype and the person who is stereotyped will be affected. If you see a group of people the same way, you will miss the individuality of them. It is important to communicate against stereotypes that have a great influence on business. Also, it is necessary to know what to do if things have already gone wrong. There is another important thing in this bookhow to m ake up the loss caused by stereotype. The first important thing we need to know is what to do when we realize the misplays is alreadymake.Before reading this book, sometimes I could not confront the mistake I make because I felt guilty and shy to make it up. Sometimes I just cut offd it, and sometimes I switched to another topic if I found myself saying things wrong. However, I realized that it could altogether make the fact worse by running away from the mistakes after reading the book. It is the same in business. At first, we should film the mistake as soon as we realize it, and then find a way to make it up.If we ignore the mistake, both the reputation of the company and customer satisfaction will be influenced. By leaseting mistakes in time and finding ways to make up, we sometimes get better result than we think. I had a personal association of being stereotyped. When I was trying to find a foundation in a cosmetics shop, the shop assistant kept recommending me a color t hat was much whiter than my skin color, and it was until I showed my dissatisfaction did the shop assistant apologize to me. She explained that she thought most Asian women like foundations that are whiter than their original skin color, and that was the reason she put on a lot of foundation on my face that I did not like. Then she chose a color in terms of my honest skin color instead of what she thought Asian women would like.Actually, I was snug with the one she picked for me at last. Even though I was stereotyped, by victimisation a sincere justification, letting me know the reason of her mistake and making the right choice eventually, the shop assistant fixed the problem she made successfully. In this case, if the shop assistant did not admit the stereotype mistake she made, I probably would leave the cosmetic shop and never go back again. Inversely, I think the most important thing she did was to admit she stereotyped me with a sincere attitude. In this way, she gained my understanding and forgiveness. It is the same in many stereotype cases as the book Ouch, The Stereotype Hurts mentions.An insincere apology or shifting the blame to your speaker gains nothing for your mistake (Aguilar, 2006). The best(p) way to limit the damage made by stereotype is to admit what you have said and tell people your real thoughts.In order to study and understand better in business, it is necessary to know not only the fixed knowledge that will be taught in class. The skill of communication, which is extremely important for business people, is also a necessity but comparatively more difficult to learn, because it requires much experience to comprehend. The book Ouch That Stereotype Hurts offers a useful guide of some business skills and experience that may not be found in textbooks. From this book, I understood that stereotype does not only have a great impact on our day-after-day communication, the more important negative influence it has is on business. As a stude nt who studies in business major, this book helped a lot on my major.